[Forum 2012] Measuring Agency-Level Results

Combined presentation from an InterAction Forum 2012 workshop on Measuring Agency-Level Results. The desire for "agency-level" results has been expressed and explored by international NGOs for many years, but it is frequently still unclear how such results can be used in a meaningful - and nonpromotional - way. This workshop explored some approaches used by different NGOs to measure and capture these types of results. Speakers reflected on challenges such as vague missions, diverse programmatic interests, insufficient resources and conflicting agendas. They also addressed how agency-level results can work, and most importantly, what analyzing them can mean to an organization and what role that analysis can play in internal learning and improvement.