Forum 2016: So What Does It All Add Up To? Measuring Agency-Level Results in NGOs

This presentation was made during InterAction's Forum 2016, in a session titled: "Measuring Agency-Level Results: Can it Work, and Does It Matter? Findings From an InterAction White Paper." A summary of the session is below. The white paper is available here.

What can we say about what our organization is accomplishing at a global level? How many people are we reaching? To what degree and in what ways are we making a difference in people's lives? Are we achieving our mission? From big to small, dozens of NGOs are grappling with this challenge. While M&E experts struggle with whether and how to put effective agency-level results measurement systems into place, senior executives and external voices continue to press for ways to answer these fundamental questions.

In response to this challenge, InterAction’s Evaluation and Program Effectiveness Working Group – led by 11 major NGOs – commissioned a white paper to learn from organizations’ experiences in building agency-level results measurement systems. Researched and written by a team of industry experts, the paper aims to inform senior leaders, M&E staff, and the donor community about the practicality, implications, constraints, and potential of such initiatives. This workshop will present the paper’s findings and facilitate a discussion among a variety of organization staff.

Laia Grino, Director of Transparency, Accountability and Results, InterAction

Carlisle Levine, Independent Consultant, BLE Solutions, LLC
Chip Barnett, Senior Technical Advisor for Organizational Measurement, International Rescue Committee
Christie Getman, Senior Director, Program Quality and Technical Support, Lutheran World Relief
Tosca Bruno-van Vijfeijken, Transnational NGO Initiative, Syracuse University