Organizations should seek to have clear processes and policies in place regarding how to handle complaints. Any investigation or fact-finding process should be survivor-centered and ensure the safety and confidentiality of the complainant or whistleblower and allow for feedback throughout the process.
Resource
CHS Investigations Guidelines 2015
December 6, 2019
Resource
CHS SEA Investigation Training
December 6, 2019
Resource
Humanitarian Accountability Partnership: Investigation Training 2008
December 6, 2019
Resource
IASC Investigatory Bodies Meeting Nov. 2018
December 9, 2019
Resource
IASC Taskforce on PSEA:Model Complaints and Guidance
December 9, 2019
Resource
InterAction: Critical Elements To Manage An Investigation
December 6, 2019
Resource
InterAction: Investigation Planning Tool
December 6, 2019
Resource
InterAction: Investigation Report Outline
December 6, 2019
Resource
InterAction: Principles of Investigation
December 9, 2019
Resource
Office of Internal Oversight Services: Investigations Manual 2015
December 9, 2019